How can I communicate with an agent about Total System Care?

Product support is available 24/7 via chat and email. Please click on the link to below to submit your ticket or initiate a chat and we’ll reply as soon as possible to your inquiry.  Click here to connect with us.

You can also open a support ticket from directly within Total System Care:

Where can I find my License Key?

From the Total System Care main screen, click on the ‘License’ button found on the top menu:

How do I confirm if my software is activated?

Look at the top left portion of Total System Care and click on the “License” tab. A screen will appear showing the license key you purchased upon registration.

How do I uninstall Total System Care?

In order to uninstall Total System Care, you can follow the instructions shown on the video below or visit our uninstall page for full written instructions.

SafeBytes Software Inc.

2001 University Street, Suite 1700
Montreal, Quebec, Canada H3A 2A6

Software Publisher

SafeBytes Software Inc. 2001 University Street, Suite 1700 Montreal, Quebec, Canada H3A 2A6

Order & Billing Inquiries

For any billing related enquiries, please feel free to call the SafeCart customer care team – available Monday through Friday (excluding holidays), from 7 am to 8 pm Eastern Standard Time.

Toll Free North America 1-855-432-0727
Toll Free UK 0808 178 8882
For Service in German 0800 180 2573
For Service in French 0805 080014
Europe +44 2038 663573