Symptoms

The problems here are related to the MSVCR100.dll file, which will be damaged or somehow has gone missing when this error message is shown. The MSVCR100.dll file is instrumental to the Microsoft Visual C++ 2010 Redistributable Package, therefore when it is absent or faulty then this software will not work.

However, DLL files are used by many applications within Windows, and when one of them fails to function then numerous programs can experience difficulties. Thus, a problem with the MSVCR100.dll file can cause untold difficulties with your machine, with numerous programs failing to run appropriately as a result.

Resolution

The easy way to solve this problem is to download the Microsoft Visual C++ Redistributable package, which should resolve the issue immediately. However, there are two versions of this particular program, so you can download the 32-bit version from the following link:

http://www.microsoft.com/download/en/details.aspx?id=5555

And the 64 bit version here:

http://www.microsoft.com/download/en/details.aspx?id=14632

If you’re not sure which version you require then there is a relatively easy way to find out if you’re running a 32-bit or 64-bit copy of Windows. Unfortunately, this also depends on whether you’re running XP, Windows 8, etc.

If you’re running Windows XP, go to the Start menu and click ‘Run’. Type ‘winver’ into the window and click enter. You should then see in a window the current OS version.

If you’re using Windows 7 or Vista, again go to your Start menu, but type ‘Computer’ into the search utility. Next right click the option which appears, and select ‘Properties’. You should be able to see the required information under the ‘Windows Edition’ section.

The process for Windows 8 is rather similar to that of Windows 7, except that there is, of course, no Start menu in Windows 8. Instead, you will utilise the Start Screen to obtain the requisite information.

After following this process, if you still have any uncertainties about which version about the program to download, don’t worry too much as the incorrect one simply won’t work! You can then uninstall it and download the correct one.

Once you have downloaded the appropriate package from Microsoft then restart your computer, and the next time you run it the error message should have permanently disappeared.